Contact us for previous providers
AXA
If your policy starts with the prefix: H, L, LM, HM, JH, J, JHM, JLM (followed by 7 digits):
Individual protection
0345 070 7099
Postal address
Aviva
PO Box 2617
Romford
RM1 3WF
If your policy number starts with the prefix: 3
Individual protection
0345 300 1942
Email: contactcentre@dgaviva.com
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
BUPA Health Assurance Ltd
Individual protection
0345 600 3122
Postal address
Aviva
PO Box 569
Bristol
BS34 9FE
Friends Life
If your policy number starts with the prefix: F, H, L, R (followed by 9 digits)
.
Individual protection
0345 600 3122
Email: protectioncustomers@aviva.com
For all other policy prefixes:
Postal address
Aviva
PO Box 569
Bristol
BS34 9FE
Individual protection
0345 300 1942
Email: contactcentre@dgaviva.com
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
Friends Provident
Individual protection
0345 757 3036
Postal address
Aviva
PO Box 1550
Salisbury
SP1 2TW
Winterthur Life UK Ltd
Individual protection
0345 304 0401
Postal address
Aviva
PO Box 529
Bristol
BS34 9DG
Find your product contact details
Know which product you'd like to talk about? Find contact details here:
For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.