Manage things online
There's a wide variety of things you can see and do online for your clients. So you can quickly get on with the job of helping them, without needing to call us. Simply log in or register to get started.
What you can see
- Policy information – cover amount, benefits, term
- Premiums – regular premium amounts, collection date, Direct Debit details
- Documents
- Trust information - trustee and beneficiary roles, trust forms (ALPS only)
What you can do
- Change Direct Debit (ALPS only)
- Create Client Report
- Change address
- Change customer title and name
- Cancel policies
- General enquiry
- Online reinstatement (ALPS only)
Do you have a Letter of Authority or need to register for one?
Still need to contact us?
Find your product contact details
Know which product you'd like to talk about? Find contact details here:
For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.